Frequently Asked Questions

1. How can you get my personal hair dimensions through the mail?

A: Because we have been doing hair replacement full time for 35 years, we were able to design and develop the tools, order forms and instructional video for you to use in your home.

2. How can you change such low prices for the same system I now pay $1200.00 for?

A: First off, hair systems are very inexpensive. The main reason for high cost is the profit a retailer wants to make. Our costs are low because we have customers worldwide and only one location expense.

3. If I send in a favorite hair piece, can you duplicate it?

A: That is no problem. Put us to the test. Send us a unit and we will manufacture a clone for you at our low price.

4. How can you send me a hair system through the mail that is all ready cut and styled and ready to wear?

A: Together, you and a representative of Hair Direct Express will discuss the style and hair length options. Once this is determined, your hair goes into our precision cutting program, where it is cut accordingly. We are generally within a 16th inch of accuracy. Of course with our technique, your system will always come out the same, unless you change the specifications.

5. Can I order from you and let my stylist cut my hair in?

A: Sure. We can get your unit ordered in any style and length you specify.

6. What are the advantages of ordering hair systems through the mail?

A: We believe INDEPENDENCE is the best incentive to try our product. You have control of when you take your unit off and when you put it on. You save money and time by not having to take time off for appointments, which some HDE customers have to drive over an hour to get to a retail store. You never have to worry about getting an appointment before you go on vacation… you have the know all to take care your system and attach it yourself. You will have access to bonding supplies wholesale. You will finally know the freedom and when you want to reorder, we are only a phone call away. We will continue to send you newsletters to update you on the latest developments in hair and bonding. You have absolutely nothing to lose.

7. What do you have for women?

A: We can help women as well, depending on the nature of the hair loss. We have hair addition products, integration products, as well as full caps and wighlets. Call today to discuss what best suits your particular hair loss needs.


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